All Systems Operational

Uptime over the past 90 days. View historical uptime.
Call Routing ? Operational
90 days ago
100.0 % uptime
Today
Dynamic Number Insertion and Attribution Operational
90 days ago
100.0 % uptime
Today
Platform Accessibility Operational
90 days ago
100.0 % uptime
Today
Platform Accessibility Operational
90 days ago
100.0 % uptime
Today
Invoca UI Operational
90 days ago
100.0 % uptime
Today
SSO/SAML Operational
90 days ago
100.0 % uptime
Today
User Creation Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Data Ingestion Operational
90 days ago
100.0 % uptime
Today
Data Accessibility Operational
90 days ago
100.0 % uptime
Today
Distributed Reporting ? Operational
90 days ago
100.0 % uptime
Today
Enhanced Caller Profiles Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Call Ingestion Operational
90 days ago
100.0 % uptime
Today
Call Recordings Operational
90 days ago
100.0 % uptime
Today
Transcriptions Operational
90 days ago
100.0 % uptime
Today
Signals Operational
90 days ago
100.0 % uptime
Today
Signals Operational
90 days ago
100.0 % uptime
Today
Signal AI Processing ? Operational
90 days ago
100.0 % uptime
Today
Signal AI Training Operational
90 days ago
100.0 % uptime
Today
Rule-Based Signal Processing Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Google Ads Operational
90 days ago
100.0 % uptime
Today
Google Analytics Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
90 days ago
100.0 % uptime
Today
Other Integrations Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Bulk RingPool API Operational
90 days ago
100.0 % uptime
Today
Call API Operational
90 days ago
100.0 % uptime
Today
Call Ingestion API Operational
90 days ago
100.0 % uptime
Today
Calls in Progress API Operational
90 days ago
100.0 % uptime
Today
Network Integration API Operational
90 days ago
100.0 % uptime
Today
Signal API Operational
90 days ago
100.0 % uptime
Today
SMS Messaging API Operational
90 days ago
100.0 % uptime
Today
Transactions API Operational
90 days ago
100.0 % uptime
Today
Invoca Europe Operational
90 days ago
100.0 % uptime
Today
Invoca Europe Operational
90 days ago
100.0 % uptime
Today
Call Routing Operational
90 days ago
100.0 % uptime
Today
Dynamic Number Insertion and Attribution Operational
90 days ago
100.0 % uptime
Today
Platform Accessibility Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Signals Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 30, 2025

No incidents reported today.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Monitoring Impact of Cloud Provider Outage
Resolved - All previously impacted services have remained stable. The incident is now officially resolved and closed.
Oct 21, 06:03 PDT
Monitoring - SMS 2FA codes to access the Invoca UI are now sending again and fully operational. We will continue to monitor through the evening to ensure stability on all previously impacted services.
Oct 20, 17:06 PDT
Update - All core services have been fully restored and operational.

We are still experiencing an issue affecting SMS 2FA codes needed to access the Invoca platform.

Our team is continuing to investigate and working toward a full resolution for the 2FA issue.

Services Impacted and Current State.
* Training and labeling through Signal AI Studio
* Operational
* Sentiment analysis
* Operational
* Signal AI Processing
* Operational
* SMS 2FA codes failing to send for Platform Access
* Degraded
* Reporting Delays
* Operational
Oct 20, 15:40 PDT
Identified - We are starting to see some of the impacted services restored while a few are still degraded but improving. We are continuing to monitor until the remaining services are fully restored and backlog is cleared.

Services Impacted and Current State.
* Training and labeling through Signal AI Studio
* Degraded but improving
* Sentiment analysis
* Operational, processing backlog
* Signal AI Processing
* Operational
* SMS 2FA codes failing to send for Platform Access
* Degraded
* Reporting Delays
* Operational
Oct 20, 14:38 PDT
Update - We are continuing to investigate this issue.
Oct 20, 10:37 PDT
Update - We are continuing to investigate this issue.
Oct 20, 09:50 PDT
Update - We are continuing to investigate this issue.
Oct 20, 09:17 PDT
Investigating - Invoca is aware of the ongoing issues with AWS and are monitoring closely. At this time, calls are performing as expected, although you may be experiencing some call connection issues with your call center/destinations line providers if they rely on AWS.

Current Invoca Services Impacted
* Training and labeling through Signal AI Studio
* Sentiment analysis
* Signal AI Processing
* SMS 2FA codes failing to send for Platform Access
* Reporting Delays
Oct 20, 09:14 PDT
Oct 20, 2025
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage